The pandemic meant many people had to start working from home with just one or two days’ notice, fuelling the challenges by both the speed, the sense of shock, and the inclusive nature — everyone is impacted.

As the impacts of the pandemic look set to continue into the long term, teams, departments and entire organisations are now rapidly building capabilities in the complex world of hybrid work to ensure that technology is an enabler; that individuals remain motivated and connected; and that productivity remains high.

There are four priority areas for companies at this time:

• Safeguarding employee engagement and productivity
• Minimising disruption
• Innovating through uncertainty
• Upskilling in virtual ways of working