HSM

Better Culture

We diagnose and shift mindsets and behaviours to set you up for success. Strengthening your organisation's culture can boost employee performance by up to 22%.

A selection of igniting questions that have created better working lives for our clients:
• How can we upskill our leaders to bring our culture to life?
• How do we set up our people to make the most of Generative AI?
• What can we do to bridge the culture gap across the silos of our businesses?

HSBC Collaborative Solutions

Diagnosing Current State and Driving Multi-faceted Culture Change

  1. Goals

    1. Understand how their significant exercise into refreshed values would land with their population globally.

    2. Clear and specific feedback on how to further build an inclusive culture at HSBC.

    3. Data-driven recommendations for their Executive Team on future ways of working.

  2. Outcomes

    1. Sense-checked values across 49 markets and all functions, clear understanding of what language resonated, as well as a group who already understood the new values.

    2. Robust insights on building inclusion at HSBC, mapped against external best practice.

    3. A deep understanding of employees’ experiences of work to provide data-led recommendations to the Executive Team on how future ways of working could support the desired culture.