HSM

Better Culture

We diagnose and shift mindsets and behaviours to set you up for success. Strengthening your organisation's culture can boost employee performance by up to 22%.

A selection of igniting questions that have created better working lives for our clients:
• How can we upskill our leaders to bring our culture to life?
• How do we set up our people to make the most of Generative AI?
• What can we do to bridge the culture gap across the silos of our businesses?

HSBC Collaborative Solutions

Diagnosing Current State and Driving Multi-faceted Culture Change

  1. Goal

    Explore, develop, and drive culture change across three key areas: organisational values, inclusion and diversity, and ways of working.

  2. Outcome

    We harnessed insight from a series of collaborative solutions to sense-check and embed HSBC’s refreshed values, helping them understand what language would resonate and assess which would be the most difficult to embed.
    We gathered robust insights on building an inclusive organisation – a topic that can be challenging to move the needle on.
    The collaborative solutions explored people’s experiences of work to provide data-led recommendations to the Executive team on how future ways of working could support this desired culture.